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    Bali Visa > Blog > Business Consulting > How to Start a Tour Operator Company in Indonesia 12 Secrets
How to Start a Tour Operator Company in Indonesia 2026 – PMA setup, licensing, OSS-RBA compliance
December 10, 2025

How to Start a Tour Operator Company in Indonesia 12 Secrets

  • By KARINA
  • Business Consulting, Company Establishment

The 2026 Indonesian tourism landscape is no longer a playground for informal business experiments or low-budget startups. Since the recent regulatory overhaul, foreign entrepreneurs face a daunting wall of paperwork, legal scrutiny, and aggressive provincial inspections that can crush a dream before it even begins.

Launching a high-end travel agency or an eco-expedition business in Bali or Jakarta now requires a sophisticated understanding of corporate law and sectoral licensing to avoid the immediate risk of closure and permanent blacklisting.

The primary hurdle for most entrepreneurs is navigating the critical transition from a creative concept to a licensed entity that satisfies the rigorous standards of the Ministry of Tourism and Creative Economy. Operating without the specific certifications required for travel bureaus is the fastest way to trigger a compliance audit from immigration and tax authorities.

To start a tour operator company effectively, you must synchronize your investment capital, business classification, and personal visa status with meticulous precision from the very first day of your incorporation.

Success in this modern market is no longer just about having the best itinerary; it is about building a “legal moat” that protects your brand and your right to reside in the country long-term. By following a structured compliance path, you ensure that your venture is scalable, bankable, and attractive to high-end international partners who demand proof of legitimacy.

For the most accurate and updated information on business registration, the Official Portal of the Republic of Indonesia provides comprehensive resources on national investment regulations.

Table of Contents

  • Select the Precise KBLI for Travel Bureau Activities
  • Strategic Capital and Shareholder Structuring
  • Secure the TDUP and Tourism Business Certificate
  • Synchronize Company Roles with Investor Visas
  • Enforce Environmental and Safety Compliance Standards
  • Avoid the Risks of Informal Local Fronts
  • Leverage Compliance as a Marketing Competitive Moat
  • Real Story: The Uluwatu Expedition Pivot
  • FAQs about Starting a Tour Company

Select the Precise KBLI for Travel Bureau Activities

The first secret to successfully launching your venture is choosing the correct Klasifikasi Baku Lapangan Usaha Indonesia (KBLI) code. For most entrepreneurs, the non-negotiable code is 79121 – Aktivitas Biro Perjalanan Wisata.

This specific classification allows your PT PMA to legally package trips, arrange accommodation, book transport, and sell organized tours to both domestic and international clients.

Choosing a generic consulting or “event organizer” code is a common mistake that leads to the rejection of essential tourism permits later. The KBLI you select at the notary stage dictates your entire operational boundary in the OSS system.

If your classification does not match your actual business activities—such as selling multi-day excursions—you risk having your business license revoked during a routine audit by the regional tourism office. This precision ensures that your legal foundation is airtight before you even book your first client.

Strategic Capital and Shareholder Structuring

How to Start a Tour Operator Company in Indonesia 2026 – legal setup, PT PMA structure, capital

Structuring your capital and shareholders correctly is critical for a compliant Indonesia tourism business setup in 2026. To found a travel bureau as a foreign national, you must establish a PT PMA, which requires at least two shareholders and a minimum of one director and one commissioner. The standard investment threshold for large-scale foreign investment remains an investment plan of IDR 10 billion. While some specific sectors are being updated, treating this capital requirement as a strategic benchmark is vital for securing long-term operational stability and banking approvals.

Your paid-up capital, typically 25% of the investment plan, must be reported correctly via the OSS RBA (Risk-Based Approach) system. Under-capitalizing your business is an administrative “red flag” that can block your ability to sponsor residency permits for yourself or your foreign managers.

A clean, well-funded corporate structure is the only way to demonstrate to the Indonesian government that your business is a legitimate contributor to the national economy rather than an informal startup.

Secure the TDUP and Tourism Business Certificate

Having a PT PMA is only the beginning; you cannot legally sell a single tour package without the Tanda Daftar Usaha Pariwisata (TDUP). This business license is issued through the OSS system but remains provisional until you fulfill specific “commitments.”

These commitments include providing a valid office lease, employee documentation, and evidence of insurance. Skipping this step while actively trading is considered a serious legal violation that can lead to immediate business suspension. To start a tour operator company that lasts, you must treat these permits as the lifeblood of your operation.

Beyond the TDUP, you must also obtain a Sertifikat Usaha Pariwisata (Tourism Business Certificate) from an accredited certification body (LSU Pariwisata). This certificate proves that your company meets national quality, safety, and environmental standards (K3L).

For those who launch a travel agency, this audit process is a mandatory hurdle that verifies your staff’s qualifications and your equipment’s safety, ensuring you are legally protected in the event of an accident or guest dispute.

Synchronize Company Roles with Investor Visas

One of the most overlooked secrets is the tight integration between your corporate role and your residency status. Most founders choose the Investor KITAS, which is specifically designed for shareholders who serve as directors or commissioners.

This visa allows you to live in Indonesia and manage your company’s high-level operations without the need for a separate, expensive work permit. It is the gold standard for foreigners who want to stay compliant while residing in Bali or Jakarta.

However, if you prefer to be a passive owner, the Second Home Visa might be more appropriate. It offers a 5-to-10-year stay but strictly prohibits you from being “employed” or taking an active management role.

Misusing a Second Home Visa or a standard Business Visa to run daily tour operations is a primary trigger for immigration sanctions. You must decide your daily involvement level during the incorporation phase to ensure your visa matches your actual behavior on the ground, avoiding fragmented planning that could lead to legal complications.

Enforce Environmental and Safety Compliance Standards

In 2026, Bali and other major hubs have tightened their grip on environmental management. If your tours involve nature-based activities, marine parks, or conservation areas, you must secure environmental documents such as UKL-UPL or AMDAL. Failing to respect local zoning or conservation rules can lead to the immediate revocation of your TDUP.

Serious entrepreneurs set up operations with a dedicated compliance approach to handle these recurring provincial requirements and environmental audits.

Safety standards are equally scrutinized. National tourism laws now require strict adherence to K3L protocols, which cover the health, safety, and security of your guests. Whether you are running surf camps in Uluwatu or trekking tours in Mount Batur, your equipment must be certified and your guides properly trained.

Proactive safety compliance not only protects your clients but also serves as a shield against the legal liabilities that often sink unlicensed or under-insured operators who choose to ignore the shifting regulatory landscape.

Avoid the Risks of Informal Local Fronts

How to Start a Tour Operator Company in Indonesia 2026 – licensing steps, OSS-RBA checks, TDUP

Adhering to Bali tourism compliance 2026 is essential for avoiding nominee risks and informal local PT setups for foreign-run travel agencies. The era of “nominee” arrangements, where a foreigner uses a local citizen’s name to bypass capital requirements, is effectively over.

Authorities are now utilizing sophisticated cross-referencing between tax IDs, corporate bank accounts, and immigration data to identify hidden foreign ownership. Attempting to found your business through a “front” is a high-risk gamble that usually ends in asset seizure and permanent deportation.

Furthermore, running a business on a tourist or business visa is now monitored through digital footprints and social media activity. In 2026, the Indonesian government has made it clear that ad-hoc planning and “cheap shortcuts” are the fastest way to lose your entire investment.

A compliant PT PMA provides you with the legal standing to sign contracts, open business bank accounts, and sue for breach of contract—rights you surrender entirely when operating informally or through a third-party name.

Leverage Compliance as a Marketing Competitive Moat

The final secret is shifting your perspective: legal compliance is not just a cost; it is your most powerful marketing tool. High-end international travel agents, luxury hotels, and airlines now require proof of a valid PT PMA and TDUP before entering into partnerships.

By showing that you have done the hard work to start a tour operator company the right way, you instantly differentiate yourself from the thousands of “grey-zone” competitors who cannot offer the same level of security to their guests.

Being fully licensed allows you to access professional payment gateways and corporate banking facilities that are closed to informal businesses. This operational maturity allows you to scale, hire better talent, and eventually position your company for a successful exit or merger.

In the 2026 market, “legal” is synonymous with “premium,” and travelers are increasingly willing to pay more for the peace of mind that comes with a fully certified and insured operator.

Real Story: The Uluwatu Expedition Pivot

Meet Dimitry, a 40-year-old former travel executive from Moscow. When Dimitry first arrived in Canggu, he struggled with the high-pressure sales tactics of local “fixers” who promised he could run a boutique surf tour business using a friend’s local PT.

For six months, he operated in the shadows, constantly worried about the sight of immigration officers at the beach clubs. The humidity of the tropical afternoons felt heavier under the weight of his legal anxiety; he realized his entire dream was built on a foundation of sand.

After a close call during a routine permit check in Uluwatu, Dimitry decided to do things properly. He sought expert guidance to start a tour operator company with a legal foundation, establishing a compliant PT PMA under KBLI 79121 and securing his Investor KITAS. He navigated the TDUP application and the rigorous K3L safety audit, ensuring every life jacket and transport vehicle was documented.

Instead of hiding, Dimitry now proudly displays his tourism certification in his office near Bingin Beach, occasionally enjoying a bowl of local Soto Ayam with his now fully-insured team.

The results were immediate. Within three months of becoming fully compliant, Dimitry secured a lucrative partnership with two five-star resorts that had previously refused to work with him. He no longer looks over his shoulder when he greets guests at the airport.

By choosing to establish his company with a legal foundation, he turned a risky hobby into a sustainable, high-growth business that is now a leader in luxury adventure travel across the Bukit Peninsula.

FAQs about Starting a Tour Company

  • Can a foreigner 100% own a tour operator company in Indonesia?

    Yes, under current 2026 regulations, many tourism sub-sectors allow for 100% foreign ownership via a PT PMA. However, you must check the latest Positive Investment List to confirm if you can start a tour operator company with full ownership in your specific niche.

  • What is the main KBLI code for a travel agency?

    The standard code is 79121 (Biro Perjalanan Wisata). This is the mandatory classification for those who want to package and sell their own tours legally.

  • How long does it take to get a TDUP?

    Once your PT PMA is incorporated, the provisional TDUP is issued almost immediately via OSS. However, making it fully effective requires fulfilling commitments like office

  • Is an Investor KITAS mandatory to run the company?

    It is the most appropriate visa if you are an active director. It allows you to manage the company and earn a salary legally, which is essential for business owners.

  • Do I need a physical office for my tour company?

    Yes. To fulfill your TDUP commitments and open a business bank account, a valid office lease in a commercially zoned area is required. Virtual offices are generally not accepted for tourism-specific licenses.

  • What happens if I operate without a tourism license?

    Operating without a TDUP and Sertifikat Usaha can result in heavy fines, business closure, and the deportation of foreign owners for violating both business and immigration laws.

Need help launching your travel business? Chat with our team on WhatsApp now!

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KARINA

A Journalistic Communication graduate from the University of Indonesia, she loves turning complex tax topics into clear, engaging stories for readers. Love cats and dogs.

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